This Cookie Policy explains how LernaSync, a product of WAGMI SOLUTIONS LTD ("we", "us", or "our"), uses cookies and similar technologies on our tutoring management platform in accordance with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
01What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences and improve your experience.
Types of Storage:
- Cookies: Small text files
- Local Storage: Browser storage for larger data
- Session Storage: Temporary storage cleared when you close your browser
02How We Use Cookies
We use cookies to:
- ✅ Keep you logged into your account (essential)
- ✅ Remember your preferences and settings (essential)
- ✅ Understand how you use our platform (analytics - requires consent)
- ✅ Improve platform performance and security (essential)
03Types of Cookies We Use
3.1Strictly Necessary Cookies (No Consent Required)
These cookies are essential for the platform to function. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
sb-auth-token | Authentication session | Session | Supabase |
sb-refresh-token | Session refresh | 30 days | Supabase |
lernasync-session | User session management | Session | LernaSync |
consent-preferences | Stores your cookie consent choices | 1 year | LernaSync |
Legal Basis: These cookies are necessary for the performance of our contract with you (providing the tutoring platform service).
3.2Functional Cookies (Implied Consent)
These cookies enhance functionality and personalization.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
user-preferences | Dashboard layout, theme, language | 1 year | LernaSync |
notification-settings | Notification preferences | 1 year | LernaSync |
Legal Basis: These cookies improve your experience and are covered by implied consent under PECR.
3.3Analytics Cookies (Requires Explicit Consent)
These cookies help us understand how users interact with our platform.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
_ga | Google Analytics - distinguishes users | 2 years | |
_ga_* | Google Analytics - session persistence | 2 years | |
lernasync-analytics | Platform usage analytics | 1 year | LernaSync |
Legal Basis: We only set these cookies if you give us explicit consent via our cookie banner.
What We Track (If You Consent):
- Pages visited and time spent
- Features used (assignments, sessions, etc.)
- Error messages encountered
- Device and browser type
- General location (country/city level)
What We DON'T Track:
- ❌ Personal conversations or messages
- ❌ Individual assignment content
- ❌ Precise location data
- ❌ Sensitive personal data
04Third-Party Cookies
We may use cookies from trusted third-party services:
4.1Supabase (Authentication & Database)
- Purpose: Essential for authentication and data storage
- Location: USA
- Privacy Policy: https://supabase.com/privacy
- Consent Required: No (strictly necessary)
4.2Google Analytics (Optional)
- Purpose: Website analytics and usage statistics
- Location: USA
- Privacy Policy: https://policies.google.com/privacy
- Consent Required: Yes (only enabled if you consent)
05UK PECR Compliance
Under the Privacy and Electronic Communications Regulations (PECR), we:
✅ Obtain consent before setting non-essential cookies
✅ Provide clear information about what cookies do
✅ Allow you to withdraw consent at any time
✅ Don't use cookie walls - you can use our platform even if you decline analytics cookies
✅ Keep consent records to demonstrate compliance
Consent Requirements:
| Cookie Type | Consent Required? | Can Refuse? |
|---|---|---|
| Strictly Necessary | ❌ No | ❌ No (required for service) |
| Functional | ⚠️ Implied consent | ✅ Yes (via browser settings) |
| Analytics | ✅ Yes (explicit) | ✅ Yes (via cookie banner) |
| Marketing | ✅ Yes (explicit) | ✅ Yes (via cookie banner) |
06Special Considerations for Children
We take extra care with cookies for users under 16:
- ✅ No behavioral advertising: We don't use cookies for targeted ads
- ✅ No profiling: We don't create profiles of children for marketing
- ✅ Minimal tracking: Only essential cookies for children by default
- ✅ Parental control: Parents can manage cookie settings for their children
Age Appropriate Design Code Compliance:
We follow the ICO's Age Appropriate Design Code when processing children's data through cookies.
07How to Manage Your Cookie Preferences
7.1Via Our Cookie Banner
When you first visit LernaSync, you'll see a cookie banner allowing you to:
- Accept all cookies
- Reject optional cookies (only essential cookies will be used)
- Customize your preferences
7.2Via Your Account Settings
Once logged in, you can manage cookies at:
Dashboard → Settings → Privacy & Cookies
7.3Via Your Browser
You can control cookies through your browser settings:
Google Chrome:
Settings → Privacy and security → Cookies and other site data
Firefox:
Settings → Privacy & Security → Cookies and Site Data
Safari:
Preferences → Privacy → Manage Website Data
Microsoft Edge:
Settings → Cookies and site permissions → Manage and delete cookies
08Cookie Consent Record
When you make a cookie choice, we record:
- Your consent decision (accept/reject/custom)
- Date and time of consent
- IP address (for audit purposes)
- Cookie policy version you consented to
This helps us demonstrate compliance with UK law.
09Withdrawing Consent
You can withdraw your cookie consent at any time by:
- In-App: Settings → Privacy & Cookies → Withdraw Consent
- Clearing Cookies: Use your browser's clear cookies function
- Email Us: privacy@lernasync.com
When you withdraw consent, we will stop using optional cookies, but strictly necessary cookies will remain active.
10Do Not Track (DNT)
Some browsers offer a "Do Not Track" (DNT) signal. While we respect user privacy, there is no industry standard for DNT, so we do not currently respond to DNT signals.
However, you can still control cookies via:
- Our cookie banner
- Your account settings
- Your browser settings
11Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in:
- Cookie usage on our platform
- Legal requirements
- Third-party services
When we make significant changes:
- ✅ We'll update the "Last Updated" date
- ✅ We'll notify you via email or platform notification
- ✅ We may ask you to re-consent to cookies
12Legal Basis Summary
Our cookie usage complies with:
- ✅ Privacy and Electronic Communications Regulations (PECR)
- ✅ UK General Data Protection Regulation (UK GDPR)
- ✅ Data Protection Act 2018
- ✅ ICO's Age Appropriate Design Code
- ✅ ICO's Cookie Guidance
13Contact Us About Cookies
If you have questions about how we use cookies:
Email: privacy@lernasync.com
Data Protection Officer: dpo@lernasync.com
Address: WAGMI SOLUTIONS LTD, 128 City Road, London, EC1V 2NX
14Complaints
If you're unhappy with how we use cookies, you can:
- Contact us first: privacy@lernasync.com
- Lodge a complaint with the ICO:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/
15Cookie Glossary
First-Party Cookies: Set by LernaSync directly
Third-Party Cookies: Set by external services (e.g., Google Analytics)
Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period
Strictly Necessary: Required for the website to function
PECR: Privacy and Electronic Communications Regulations
UK GDPR: UK General Data Protection Regulation
Your Privacy Matters
We are committed to transparency about our cookie usage and respect your right to control how your data is collected through cookies.
Last Updated: 1 February 2026
Policy Version: 1.0
For our full Privacy Policy, see: Privacy Policy (UK)